HDFC Bank froze wife's account over a ₹10,000 crypto sale, gave no reason or notice, and ignored 6 branch visits for 24 months
Personal details such as phone numbers, emails and ID or account numbers have been hidden (shown as ******) for privacy. Only the author, the company's approved representatives and Panchaayat staff can see them.
Source links
History
Case filed
Filer · 3 Nov 2026, 7:49 pm
Comments (1)
- HDFC Bank (via email)Company
Received via email from the company's official address · Sender: support@hdfc.bank.in
Dear Customer, Thank you for writing to us. This is a system-generated response to acknowledge receipt of your e-mail. The subject line contains case reference number/docket number allotted to your email. This interaction is being tracked through the above reference number and we request you not to change the subject line in future correspondence. Our Customer Service Executive will respond within 2 working days. In case your query requires further investigation and takes a longer time, we will keep you informed on the time required for resolution. We request you to bear with us in the interim. IMPORTANT: For reporting and reissuance of lost or stolen Cards, reporting of frauds or unauthorized transactions, blocking of Net banking/ account/ UPI and ATM transaction disputes you can call our toll-free number 1800 258 6161. In addition to this we request you to also report the incident to National Cyber Crime Helpline at 1930 or through online portal at https://cybercrime.gov.in/Webform/Crime_AuthoLogin.aspx or www.cybercrime.gov.in. Alternatively, you can use the SMS facility to immediately block HDFC Bank NetBanking and MobileBanking by sending an SMS "BLOCK OB" to ****** from your registered mobile number in case of any suspicious activity. All linked customer IDs will be blocked, and you will receive an SMS confirming the status. To unblock, please visit the nearest branch. To block your Debit Card: SMS "BLOCK DC XXXX" (replace XXXX with the last four digits of your Debit Card) to ****** from your registered mobile number. To block your Credit Card: SMS "BLOCK CC XXXX" (replace XXXX with the last four digits of your Credit Card) to ****** from your registered mobile number. To block UPI payments: SMS "BLOCK UPI" to ****** from your registered mobile number You can now check your account Balances and statements, Credit Card Transactions, Reward Points, Convert to EMI, Loan Services and more on the go. Please save ****** and say Hi on WhatsApp to experience our new Chat Banking. For more queries / assistance - Just Ask Eva by clicking following link!!! Your personal Chat agent to help you 24 x 7: Note : Important update w.r.t your E-mail ID In case you are holding any banking relationship and there is a change in Email ID we advise you update your e-mail id in Bank records. Registering your correct e-mail ID offers significant long-term benefits and conveniences to you in receiving statements and important updates. To update your e-mail id in Bank records, you can download the request form through "Forms Center" and submit the copy of the completed application form to any the nearest branches or Nearest Retail Asset Loan Service centers for Loan Product. To Find Nearest HDFC Bank Branches & Retail Asset Loan Service center you may visit the below Link. Your association is greatly valued by the Bank, and we will spare no efforts to resolve the matter quickly. Assuring you of our best services. Warm Regards, HDFC Bank Ltd
Log in to comment or upvote.
More complaints about HDFC Bank
HDFC Bank debited ₹5,144 for credit card dues but still shows the same ₹5,144 as due, with no explanation
🚨 HDFC Bank Credit Card – Payment/Debit Issue | Complaint Bank Branch (sheohar Bihar 843329) My name is Bablu Kumar. I am facing an issue with my HDFC Credit Card ending in 2127. I had taken a loan of ₹35,000, which was converted into EMI.
0HDFC Bank home loan: promised 7.45% rate but no sanction letter, then pushed insurance and full ₹11,000 fee upfront
I recently applied for a home loan with HDFC Bank Bank, expecting a straightforward, transparent process. What I actually experienced was a frustrating lesson in how misaligned sales incentives ruin customer trust. Here is what happened: I
0HDFC Bank failed to update Insta Loan closure after foreclosure charges were paid, with the outstanding amount and GST still showing after 3 days and 4 calls
Public Complaint Against HDFC Bank – Insta Loan Closure Not Updated Despite Repeated Follow-ups | Ref. No. ****** Dear @HDFC Bank, I am extremely disappointed with the handling of my HDFC Bank credit card Insta Loan closure. I closed all my
0HDFC Bank froze business accounts without notice and kept funds on hold, double-counted, for over 90 days despite repeated escalations
Probably the strongest contender for the worst banking service experience would be HDFC Bank . We maintain account for our firm and our experience over the past few months has been nothing short of frustrating. One fine day, shortly after
0HDFC Bank technical glitch left IRCTC train ticket refund unpaid for weeks after cancellation on 12 October
IRCTC IRCTC OFFICIAL Dear IRCTC, Is This How Customer Grievances Are Handled? I cancelled my train ticket on 12th October, and even after several weeks, I am still waiting for my refund to be credited to my source account. After contacting
0