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I had placed an order for 2 Kids Costumes on 22nd October, which was delivered on 27th…

FlipkartPC-2026-03391OtherAnonymous ·
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I had placed an order for 2 Kids Costumes on 22nd October, which was delivered on 27th October. One dress was perfectly fine, but the second one had a size issue. Due to this, I raised a replacement request which was approved on 31st October. On 31st October itself, the delivery boy came and picked up the parcel. As per the rules, the seller was supposed to ship the replacement product within the given time. But the seller has not shipped it till now. The reason seems to be that he has increased the price of the product. Since then, the status is stuck at the same point. He is neither shipping the replacement nor giving me a refund. Flipkart takes payment in advance and does not provide Cash on Delivery. Now they have blocked both my parcel and my money. When I ask for a solution, they are telling me to do a Doorstep Cancellation. And if I do that, they are saying I will have to pay the cancellation fee. Why should I pay a cancellation fee for the mistake made by Flipkart and its seller? Now I am in a very difficult situation. I have one dress for my younger daughter, but I don't have anything for my elder daughter. If I make my younger daughter wear it, my elder daughter gets upset. I am completely stuck. They are not giving a refund and they are not cancelling it either. I had posted about this issue earlier on LinkedIn, but that post was removed after I was asked to delete my order details for privacy reasons. I request Flipkart to either ship the correct size without any extra charge or give me a full refund without any cancellation fee.

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  1. Case filed

    Filer · 4 Nov 2026, 5:12 am

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