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Vehicle: Tata Nexon Diesel (Reg: KA51MV6645) Odometer: 27,500 km Age: 4.5 Years (100%…

Tata MotorsPC-2026-03457AutomobilesSandesh Sonar ·
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Vehicle: Tata Nexon Diesel (Reg: KA51MV6645) Odometer: 27,500 km Age: 4.5 Years (100% Authorized Service History) Tata Motors Ticket No: 5-****** Dealership: Bijjargi Motors, Jamkhandi, Karnataka ​Nature of Complaint: Manufacturing Defect & Unfair Trade Practice ​My fully serviced vehicle suffered a catastrophic internal gearbox failure at just 27,500 km. The dealership (Bijjargi Motors) engaged in unfair trade practices by artificially padding the repair estimate to ₹50,511, only to offer a deceptive ₹12,000 "discount" (making the final demand ₹38,110). ​By officially offering this ₹12,000 discount on paper, Tata Motors has legally admitted that this is a premature manufacturing/material defect and not driver wear-and-tear. Despite admitting fault, they are refusing to replace the defective unit. Furthermore, they are attempting a dangerous, unauthorized local rebuild using loose "child parts" inside the contaminated shattered casing, rather than providing a factory-tested unit. ​Tata Motors social media and regional teams (Mr. Pradhan, South Zone) have stalled the resolution for days despite my emails to the Head Office. ​Relief Sought: Since Tata Motors has admitted the manufacturing defect, I demand a 100% Goodwill Warranty coverage (zero cost to me for parts and labor) for the installation of a complete, factory-sealed Recon Gearbox Assembly. I request the NCH to intervene against this estimate padding and denial of rightful warranty support.

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  1. Case filed

    Filer · 4 Nov 2026, 9:28 am

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