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Flipkart - Unresolved Defective Ceiling Fan Issue, Repeated Failed Technician Visits & Refund Denial

FlipkartPC-2026-02670E-commerceAnonymous ·
Dear Flipkart Team, I am extremely disappointed with the way my complaint regarding the defective ceiling fan purchased through Flipkart has been handled. The fan has not been working properly since the day of installation. Despite raising the issue repeatedly, Flipkart has been sending technicians for inspection, but the problem remains unresolved. Multiple service visits without any effective solution have caused unnecessary inconvenience, wasted time, and considerable frustration. Now, after failing to resolve the issue despite repeated attempts, I am being informed that a refund is not possible. This response is completely unacceptable. I purchased a working product, not a defective item that requires endless service visits without a permanent solution. I would like to make it absolutely clear that I will not accept this matter being closed without a satisfactory resolution. Sending technicians repeatedly without fixing the problem cannot be considered proper customer service. I therefore demand the following: Immediate refund of the full purchase amount or replacement with a brand- ew, fully functional ceiling fan. Escalation of this complaint to your senior grievance redressal team. A written confirmation of the resolution and a definite timeline for closure. If Flipkart continues to deny a reasonable resolution, I will be compelled to escalate the matter through the appropriate consumer grievance channels, including the National Consumer Helpline, and pursue further remedies available under consumer protection law. I expect Flipkart to take ownership of this issue and resolve it promptly rather than repeatedly asking me to undergo the same unsuccessful service process. Please treat this as a formal complaint and provide a satisfactory resolution within 7 days. I hope Flipkart values its customers and will resolve this matter without forcing me to take further action. Regards, Abhijit Chakrabortyn Flipkart Flipkart Internet Pvt Ltd Flipkart Support Flipkart Reset Flipkart Minutes Flipkart Home Services Flipkart Review Services for Authentic Customer Feedback Flipkart Ads Best Flipkart Review Providers for Improving Seller Ratings Detailed Guide to Flipkart Review Services in India Flipkart

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  1. Case filed

    System · 21 Oct 2026, 4:44 pm

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