Panchaayat
OpenComplaint

Flipkart - Delivery Agent Side-Deal Extortion Attempt, OTP Solicitation & Subsequent Order Retaliation Delays on iPhone Exchange

FlipkartPC-2026-02729E-commerceAnonymous ·
Flipkart Delivery Experience: Unofficial Payment Request and Repeated Delays: I ordered a new iPhone through Flipkart with an exchange offer for my old phone. During delivery, the agent told me I would need to pay around ₹8,000 after diagnostics. He then offered to help me get a better deal if I paid ₹5,500, claiming this was something they suggested to customers so Flipkart wouldnt know. I felt uncomfortable and declined. I later exchanged my old phone through Cashify, saving around ₹4,000–₹5,000 compared with the proposed arrangement. When I declined, the agent complained that I had wasted 40 minutes of his time and left. Later, he called asking for an OTP to reschedule. I refused, as I was uncomfortable sharing it. The message I received appeared to relate to cancellation. Since then, my order has been repeatedly rescheduled. Its been three days, and Im still waiting for my phone. I acknowledge that I lost my temper during a call out of frustration. However, customers couldnt have to worry about unofficial payment requests or possible interference with their orders. Flipkart Hemant Badri Renuka Singaram, please investigate the agents conduct, review my orders rescheduling history, and ensure my phone is delivered without further delays. If misconduct is established, please take appropriate action. I'm sharing this because customers deserve a transparent and trustworthy delivery experience.

Reference details

Complainant
***************
Product Details
***************
Core Ground Issue
***************
Demanded Action
***************

Source links

History

  1. Case filed

    System · 22 Oct 2026, 4:57 pm

Comments (0)

    Log in to comment or upvote.

    More complaints about Flipkart

    FlipkartPC-2026-02753·

    Escalation: Flipkart BLACK membership cancelled without notice, no resolution for 5 days - Order OD438738302058239100

    Order OD438738302058239100 Dear Sir/Madam, My Flipkart BLACK membership vanished without any notice or alert, and for the last 5 days I have had no resolution reached carious times to grievance but no solution Order details - Product: Fl

    OpenComplaint0
    1
    FlipkartPC-2026-02747·

    Flipkart - Mismatched Product Delivered (OD438837990876911100) & Repeated Return Rejections Within 10-Day Window

    Dear Flipkart Team, I am raising this issue on social media because your customer support team has failed to resolve a serious issue with my order, OD438837990876911100. I ordered the Sasimo 9-Door, 12-Shelf Plastic Kids Collapsible Cupboar

    OpenComplaint0
    0
    FlipkartPC-2026-02746·

    Flipkart / Jeeves - 5 Failed Technician Visits & System Upload Glitches for Acer Pure 43" TV Under 3-Year Protection Plan

    ONCE AGAIN PROBLEMATIC fLiPkArTnI think Flipkart gradually getting experience in Harrassing Customers. I bought a Acer Pure 43" LED from Flipkart on 03/05/2025 and a 3 year protection plan by Jeeves. The LED was working without any flaw but

    OpenComplaint0
    0
    FlipkartPC-2026-02745·

    Flipkart / Jeeves / Ekart Express - Installation Executive Creating Fake Unreachable Proof via Disconnected Calls & Inability to File Complaint

    Jeeves A product installation team of Flipkart. They can be contacted only through the fake proof creation specialist company Ekart Express vide a pin and the installation executive continuously disconnect the calls and after 6:55 p.m. he c

    OpenComplaint0
    0
    FlipkartPC-2026-02744·

    Flipkart - Pre-Activated Samsung Galaxy S25 Ultra Sold as New, Repeated Pickup Failures & Return Request False Cancellation Due to Policy Expiry

    Dear Flipkart Team, I am compelled to escalate this issue publicly after repeated unsuccessful attempts to resolve it through customer support and the Grievance Officer. I placed an order for a Samsung Galaxy S25 Ultra on 9 October 2026, re

    OpenComplaint0
    0

    All Flipkart complaints, customer care & support →