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Airtel - Frequent Internet Outages & Recurring Broadband Downtime with Scripted IVR Responses

AirtelPC-2026-02929TelecomAnonymous ·
#sunil bharti mittal, you and your organization is only interested in ever increasing tariffs and to squeeze out the last rupee from the consumers. Ever since it has become a duopoly b/n airtel and jio we are forced to suffer with third class services at first class rates... The internet downtime ( for no apparent rhyme snd reason as there are no rains/ hail/ storm and weather is bright snd clear) is absolutely jarring.... There is no internet in our area since yesterday afternoon and call to the call centre geberates the standard AI agent reply "major outage in your area. Our enginereeers are working " Tirelessly" To rectify this". No explanation and the situation remains same. This is not a one off Or once in a while phenomena... This wifi problem happens quite frequently... At least 7-8 times in a month and fir hours together... Can we get a proper explanation why this happens so frequently and what steps you are taking to correct the situation in future? Or we are expected to remain passive and bear this with a grin like 3rd world citizens and talknof big things without having the basic facilityolike internet????

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  1. Case filed

    System · 25 Oct 2026, 1:09 pm

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