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Airtel - Forced Unauthorized Prepaid to Postpaid Migration, Loss of Network Connectivity, & Forfeiture of 11 Days Unused Recharge Validity

AirtelPC-2026-02807TelecomAnonymous ·
airtel Airtel Digital Airtel Digital Sales Groupn Extremely disappointed with Airtel’s customer service! After using Airtel for 3.5 years, my number was migrated from prepaid to postpaid on 21st October despite clearly stating that I was not interested in switching plans. My ₹379 prepaid recharge still had 11 days of validity remaining. Since the migration, I have been left without network connectivity. Despite multiple calls to customer support and assurances of resolution, neither my network has been restored nor have I received the promised callback. Is this how Airtel treats its loyal customers? For the sake of selling postpaid plans, customers should not be misled or forced into unwanted migrations. @Airtel @Airtel_Presence Please restore my network immediately, reverse the unwanted migration, compensate me for my unused prepaid validity, and investigate this matter urgently. I expect accountability and a prompt resolution, not more empty assurances. #Airtel #CustomerService #ConsumerRights

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Complainant
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Target Service Provider
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Customer Loyalty Period
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Date of Forced Migration
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  1. Case filed

    System · 23 Oct 2026, 11:20 am

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