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Flipkart ignored promised 24-hour manual refund for unused sealed Sleepwell mattress despite recorded call and NCH grievance

FlipkartPC-2026-03472E-commerceAnonymous ·
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Is this the customer experience you endorse, Kalyan Krishnamurthy y and the Flipkart rt leadership team? I am facing continuous harassment regarding a completely unused, factory-sealed Sleepwell mattress (Order ID: OD338837039044974100). Despite a recorded call and an explicit email commitment from your Escalation Team promising a "manual refund within 24 hours without any technician visit," the deadline has been completely ignored. Instead of honoring the corporate commitment: The NCH Govt Portal (Grievance #10551708) is being ignored with a lazy "We will revert" remark (Screenshots attached). The @FlipkartSupport Twitter team is spamming automated bot replies asking me to hide my details instead of actually fixing the issue. Is it standard practice to make false promises on recorded calls and mock government consumer portals? I have all the proofs (Call Recording & NCH status) and I am now moving forward with a formal complaint to the CCPA and Consumer Court (e-Daakhil). Please approve my manual refund immediately. #Flipkart #CustomerExperience #ConsumerRights #KalyanKrishnamurthy #FlipkartScam #CCPA #NationalConsumerHelpline

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  1. Case filed

    Filer · 4 Nov 2026, 10:04 am

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