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Customer says iPhone 17 ordered 14 October still undelivered after delivery executive said iPhone 17 would not be delivered

FlipkartPC-2026-03026OtherAnonymous ·
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Flipkart, is this how you treat your customers after taking their money? I ordered an iPhone 17 on 14th October, order id: OD438884285206106100, tracking id: FMPP4374196905. with a promised delivery date of 16th October. Today, I am still chasing Flipkart for an order that should have been delivered days ago. Every single day, the delivery date gets pushed to the next day. And the latest experience? Absolutely shocking. 📞 On 24th October, a delivery executive called me and said: “If your order is an iPhone 17, it won't be delivered. If it's any other phone, it can be delivered.” And then he disconnected the call! Seriously? Is this some kind of joke? When I contacted customer support, they had absolutely no information about this. Instead, I was told that the delivery executive couldn't deliver due to a heavy workload. I contacted support again, hoping for a resolution. But guess what? The same story, the same excuses, and another revised delivery date — 28th October. Let's get a few things straight: ❌ A promised delivery date means nothing to Flipkart. ❌ Customer support has no clarity on what's happening. ❌ Delivery executives can make shocking statements, disconnect calls, and leave customers clueless. ❌ Customers are expected to keep following up for a product they've already paid for. Why should a customer have to chase a company repeatedly just to receive an order? I didn't order an iPhone to spend my days calling customer support, tracking fake delivery promises, and listening to excuses. I need a resolution, not another automated apology or another delivery date that may not be honoured. Flipkart — I want my iPhone 17 delivered ASAP. No more excuses. No more delays. Take ownership and resolve this issue. It's not just about a phone anymore. It's about trust, accountability, and basic respect for your customers. I hope someone from Flipkart's leadership team sees this and takes responsibility. #Flipkart #CustomerExperience #CustomerService #Accountability #ConsumerRights #Ecommerce

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  1. Case filed

    System · 27 Oct 2026, 5:55 pm

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