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Flipkart / Jeeves - False Customer Address Change Updates & Prolonged TV Installation Delay Voiding Warranty

FlipkartPC-2026-02924E-commerceAnonymous ·
FOLLOW-UP ESCALATION: Day 5+ of Complete Radio Silence & Fraud from Flipkart & JeevesnOrder ID: OD338834912214869100nProduct: Realme TechLife 32-inch TVnStatus: DELIVERED BUT UNUSABLE (Holding Warranty Hostage) Updating my previous escalation because the situation has gone from bad to worse. Despite raising multiple service requests and highlighting the gross misconduct of your team, I have received absolutely zero resolution. Not a single person from Flipkart, Jeeves, or the KNE Desk has even bothered to call me. Your customer support operates like a black hole. While your backend systems continuously log fraudulent technician status updates claiming a "Customer Address Change," the reality is complete radio silence. No calls, no visits, and zero accountability. By strictly enforcing a policy where self-installation voids the brand warranty, Flipkart is actively trapping consumers—holding a paid-for product hostage while refusing to provide the basic service required to use it safely. This is no longer just operational inefficiency; it is a deliberate deficiency of service and severe customer harassment.nn🛑 Unresolved Grievances:nn• Zero Communication: Not a single callback from customer care or the KNE escalation team.n• Continuous Stall Tactics: Support agents continue to shield the logistics team by renewing 3-day TAT loops without taking action.n• Warranty Risk: My brand warranty window is shrinking daily while the TV sits in a sealed box due to your structural failure.nn🎯 Demands:nn• An immediate callback from a senior escalation manager who can actually deploy a technician.n• The installation completed within the next 12 hours.n• A formal, written guarantee extending my product warranty to cover this period of forced neglect. Kalyan Krishnamurthy | Flipkart Flipkart Internet Pvt Ltd Flipkart Support | Jeeves Jeeves Support Startek | realme India realme

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  1. Case filed

    System · 25 Oct 2026, 12:57 pm

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