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Address Update Unresolved Despite Repeated Tickets, Pixel Credit Card Dispatch at Risk

HDFC BankPC-2026-02903Banking & LoansAnonymous Β·
HDFC Bank : Customer support and ticket resolution have failed me 😞 HDFC Bank HDFC Bank Cares I have been following up with HDFC Bank for a long time to update my mailing address as per my Aadhaar KYC. Despite multiple calls, emails and tickets, the issue is still not resolved. What has happened so far: ❌ Tickets raised, but closed without a real resolution ❌ Customer support gives no clear answer or timeline ❌ My address was overwritten again by a phone banking officer ❌ No one has taken ownership of my complaint My Pixel Credit Card is scheduled to be dispatched on 25th October, and I'm worried it will go to my old address. I request HDFC Bank's escalation or nodal team to: βœ… Reopen my ticket and assign a senior owner βœ… Update my address as per Aadhaar KYC βœ… Dispatch my card only to the updated address Please reach out to me directly. Thank you! πŸ™ #HDFCBank #CustomerService #PixelCreditCard #TicketResolution #Escalation

History

  1. Case filed

    System Β· 24 Oct 2026, 6:56 pm

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