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I was charged a 100% cancellation fee for food I never received after a 2-hr delay

SwiggyPC-2026-02421Food Delivery & Ride-hailingAnonymous ·
Dear @Swiggy, I ordered khichdi at 4:30 PM and waited until 6:30 PM, but my order never arrived. I had to leave, & now I’m being charged a 100% cancellation fee🤯 How is it fair to charge customers for food they never received after a 2-hrs delay? Plz look into this @SwiggyCares

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  1. Case filed

    System · 18 Oct 2026, 10:39 am

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