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Myntra - Account Suspension & Unprocessed Refund of ~₹6,000 After Return Pickup and Quality Check Completion

MyntraPC-2026-02825E-commerceAnonymous ·
Myntra Myntran I never imagined that I would have to come to LinkedIn to ask for help for my own hard-earned money. My Myntra account has been suspended, and my refund of approximately ₹6,000 has still not been initiated. The delivery executive picked up my returned products, completed the quality check, and marked the return process as completed. Despite this, I am still waiting for my refund. For the past several days, I have been sending emails and contacting Myntra through calls and chats, hoping for a genuine resolution. Instead, I feel that I am being repeatedly harassed and left helpless, with no clear answer about my money. I am particularly distressed by my experience with Vibha from Myntra’s escalation team. I feel that the way my complaint has been handled has caused me severe mental stress. Rather than receiving a clear explanation and a solution, I have been left feeling ignored, exhausted, and emotionally overwhelmed. Why should a customer have to go through this much mental pressure to receive a legitimate refund for products that have already been picked up and passed the quality check? I am requesting the Head of Customer Experience, the Grievance Redressal Team, and senior management at Myntra to please intervene personally, review my case, and ensure that my pending ₹6,000 refund is processed. Myntra, this is not just about ₹6,000. It is about accountability, customer dignity, and the mental stress caused when a customer repeatedly seeks a resolution and receives none. I want to make it clear that this entire experience has caused me severe mental stress and emotional distress. I feel mentally harassed by the way my complaint has been handled, particularly by Vibha from Myntra’s Account Escalation Team. I am already struggling with the stress of my suspended account and my pending ₹6,000 refund, and the repeated failure to provide a proper resolution has made the situation even more difficult for me. I request Myntra’s senior management to take this matter seriously, investigate my experience with Vibha, and intervene immediately. I hold Myntra responsible for addressing the distress caused by this unresolved issuen Myntra Myntra Ads Myntra #Myntra #CustomerService #RefundIssue #CustomerRights #CustomerExperiencen #Myntra #SharonPais #KalyanKrishnamurthy #Flipkart #CustomerRights #ConsumerRights #ConsumerProtection #ConsumerProtectionAct #NationalConsumerHelpline #NCH #ConsumerGrievance #CustomerGrievance #GrievanceRedressal #RefundIssue #PendingRefund #RefundDelay #MyntraRefund #AccountSuspension #CustomerExperience #CustomerService #CustomerSupport #CustomerCare #ECommerce #OnlineShopping #DeficiencyInService #UnfairTradePractices #ConsumerAwareness #ConsumerCommission #EJagriti #ConsumerAffairs #Accountability #CustomerTrust #MentalWellbeing

Reference details

Complainant
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Target Service Provider
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Pending Refund Amount
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Account Status
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  1. Case filed

    System · 23 Oct 2026, 5:32 pm

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