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Myntra - Repeated Checkout Glitch: Double Payment Deduction with Zero Order Registration & Items Remaining Stuck in Cart

MyntraPC-2026-02732E-commerceAnonymous ·
Myntra Support Myntra I am sharing a deeply frustrating experience I recently encountered while trying to place an order on Myntra, hoping it gets the platform's attention and helps prevent others from facing the same issue. Here is what happened: The First Attempt: I placed an order on the app. The payment was successfully deducted from my card, and I received a confirmation message along with an estimated delivery date. The Glitch Discovered: A day later, when I returned to the app to make another purchase, I noticed that all the items I had previously ordered were still sitting in my cart. Missing from Orders: Confused, I checked my "Orders" section. To my surprise, the order was completely missing—as if it had never been placed. Assuming it might have been a one-off glitch or that the order didn't go through, I proceeded to place the order again using the items still in my cart. The Repeat Failure: Unfortunately, the exact same thing happened a second time. The payment was deducted from my card yet again, but the order failed to register in my account's order history and remained stuck in my cart. Getting charged multiple times without any confirmation or record in the order history is a critical bug in the checkout and payment gateway integration. It leaves customers in the dark about their money and their purchases. Tagging Myntra and their support team here to look into this urgently, trace the failed transaction logs, process immediate refunds for the double deductions, and fix this critical payment glitch.

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  1. Case filed

    System · 22 Oct 2026, 5:03 pm

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