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Myntra - First Order Delayed Past Multiple Revised Timelines, AI Bot Support Traps & Broken Callback Promises

MyntraPC-2026-02764E-commerceAnonymous ·
Myntra, this is my very first order with your platform, and it has turned into an incredibly frustrating introduction to your brand. I ordered a pair of Adidas walking shoes, expecting a reliable e-commerce experience. Instead, I am facing a major breakdown in logistics and a complete lack of human accountability.n• Order Date: October 3, 2026n• Original Delivery Committed: October 8, 2026n• Revised Timeline (via AI Bot): October 16, 2026 (Also missed) After repeatedly fighting my way past your AI bot, I finally spoke with a human executive who promised a firm resolution and a callback. That callback never came. Since then, I have been locked out of reaching a human agent—stuck in an endless loop of automated responses and frustrating telecalls. First impressions matter. AI should enhance customer experience, not shield a company from addressing a new customer's genuine grievances. I expect a human intervention and a direct update on my delivery today.n• Order ID: # 1342929 91472035995001n• Issue Ticket ID: #IN26101010223751042029n Has anyone else in my network faced this automated loop with Myntra recently? How did you break through to get a resolution? #Myntra #Adidas #CustomerExperience #CustomerService #Logistics #ArtificialIntelligence #Accountability

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  1. Case filed

    System · 23 Oct 2026, 6:36 am

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