OpenComplaint

MakeMyTrip - Customer Service Breakdown, Lack of Ownership & Unresolved Travel Grievance

MakeMyTripPC-2026-02769Airlines & TravelAnonymous ·
Extremely disappointing experience with MakeMyTrip MakeMyTrip ! Your service has been nothing short of pathetic, and the incompetence displayed by your support team is unacceptable. Instead of resolving customer concerns, your team only adds to the frustration with poor communication, lack of accountability, and zero ownership. A company of MakeMyTrip's stature should understand the importance of customer service, but this experience has been an absolute nightmare. Customers deserve solutions, not excuses. It's high time MakeMyTrip takes responsibility and seriously improves its customer support. #MakeMyTrip #CustomerExperience #PoorService #CustomerSupport

Reference details

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Core Ground Issue
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Demanded Action
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History

  1. Case filed

    System · 23 Oct 2026, 7:05 am

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