OpenComplaint

Flipkart - False Rejected by Customer Status Updates & Repeated Replacement Cancellations

FlipkartPC-2026-02923E-commerceAnonymous ·
FlipkartnFlipkart SupportnKalyan KrishnamurthynKapil SoodnSuresh Johnn Extremely disappointing experience with Flipkart! My replacement repeatedly shows "Out for Delivery," but the delivery executive doesn"t respond to calls. Customer care assures me it will be delivered, yet the status is eventually updated to "Rejected by Customer" without my consent. The replacement gets cancelled, and I have to contact customer care all over again to raise the request. This has happened repeatedly, and I"m tired of chasing Flipkart for the same issue. Why should customers suffer because of failed deliveries and incorrect status updates? Flipkart, please investigate, stop these misleading updates, and deliver my replacement instead of making me raise the request again and again. @Flipkart, how many times must a customer raise the same replacement request because your delivery process keeps failing? My order is marked "Out for Delivery," nobody responds, and it is later falsely marked "Rejected by Customer." Please investigate and resolve this instead of making me contact customer care repeatedly. #Flipkart #CustomerExperience #ConsumerRights

Reference details

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History

  1. Case filed

    System · 25 Oct 2026, 12:56 pm

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