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Alleged Unfair Trade Practices in Health Insurance Policy Purchase via Policybazaar

PolicyBazaarPC-2026-02896Refunds & BillingAnonymous ·
Beware of unfair trade practices by Policybazaar.com and HDFC ERGO HEALTH INSURANCE I bought HDFC Health insurance policy via PB. 1. They have changed extra premiums when purchasing and refunded less amount when some cancellations were done. 2. Branding no cost emi and charging interest. 3. I asked for change in policy details of member A, and they waited for 40+ days for member B birthday to come and charged me extra money, but when issuing policy they took less than 10 days, and so many components in the break up has been removed very carefully, just to charge me extra, but the ICD codes etc which will cause issues while claims.. are still wrong. 4. Change in policy dets, means change in policy dets, instead U issued new policy instead which will cause me problems when porting etc..., and it still has ICD codes related info incorrect, but the money part is scrutinized well to collect more premium, policy period was changes without customer consent, all these accounts for fraud/ unfair trades if not resolved. 5. Mr. Sarbvir Singh - there's an option to escalate ticket to CEO, which I have done number of times now, but tickets were closed, I'm not asking U to personally call me though but customer satisfaction should be mandatory to close such tickets right. No transparency in services provided, no timeline, no recordings shared. 6. When updates r requested the human replies are like bots, just one generic message, when I'm asking update on different question they just say something else. Plz help share and make these companies accountable

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  1. Case filed

    System · 24 Oct 2026, 6:31 pm

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