OpenComplaint

Policybazaar - Appreciation for Exceptional Motor Claim Support, Proactive Coordination & Service by Khushi

PolicyBazaarPC-2026-02888Insurance ClaimsAnonymous ·
The true value of insurance is experienced when a claim happens, not just when a policy is purchased. 🚗n This heartfelt testimonial is a reminder that proactive communication, genuine ownership, and relentless follow-ups can turn a stressful claims journey into an experience that builds lasting trust. A special shoutout to Khushi for exemplifying what customer-first service truly means! 👏n A 10/10 rating is rewarding, but a customer"s willingness to renew and trust Policybazaar.com again is the real achievement. Because at Policybazaar.com , we don"t just facilitate claims. We stand by our customers when it matters most. #Policybazaar #MotorClaims #CustomerFirst #CustomerExperiencen Anjum Khan Kitty Kathuria Kapil Moolchandani Satyam Soni SHANU CHAUHAN Paras Pasrichann[Attached Testimonial]: Dear Policybazaar Team, I am writing to express my sincere appreciation for the exceptional support provided by Policybazaar during my recent vehicle insurance claim. In particular, I would like to commend Khushi for her continuous assistance, dedication, and proactive communication throughout the entire process. While there were delays on the insurer"s end in settling the claim and from the workshop in delivering the vehicle, Khushi consistently stayed in touch with all parties involved. She maintained clear coordination between me, the insurer, and the workshop, which significantly reduced unnecessary delays and made an otherwise stressful process smooth and manageable.

Reference details

Author / Presenter
***************
Target Entity
***************
Commended Representative
***************
Service Area
***************

History

  1. Case filed

    System · 24 Oct 2026, 10:26 am

Comments (0)

    Log in to comment or upvote.

    More complaints about PolicyBazaar

    PolicyBazaarPC-2026-02443·

    Request 11306437 "resolved" mark kar diya. App mein abhi bhi "verifying your photo and insurance details" aa raha hai

    Request 11306437 "resolved" mark kar diya. App mein abhi bhi "verifying your photo and insurance details" aa raha hai. Gym booking nahi ho rahi. Be-Fit Plus blocked. 19 Sep se. Ticket close kar dena solution nahi. @careinsuranceIN @policyba

    OpenComplaint0
    0
    PolicyBazaarPC-2026-02045·

    PolicyBazaar complaint about delayed reopened health insurance claim due to internal case reference mismatch

    Appalling Service & Internal Blunders by Aditya Birla Health Insurance & Policybazaar! Is this how customers are treated after paying heavy premiums? ​I am utterly frustrated and mentally harassed by the gross negligence and operational inc

    OpenComplaint0
    0
    PolicyBazaarPC-2026-02042·

    PolicyBazaar complaint over delayed claim ID generation and poor communication for Care Health reimbursement claim

    ⚠️ Extremely disappointing experience with Policybazaar and Care Health InsuranceI am sharing my experience because I believe customers should know what they may face when they actually need support for a health insurance claim.I submitted 

    OpenComplaint0
    0
    PolicyBazaarPC-2026-01645·

    Policybazaar customer alleges repeated car insurance renewal messages for policy not belonging to her

    Policybazaar.com you people dont have any service or you dont read the mails from customer- just send the automated mails - I have been getting a message for a car insurance renewal which doesnt belong to me. I raised this issue with custom

    OpenComplaint0
    0
    PolicyBazaarPC-2026-01610·

    Policybazaar customer alleges repeated car insurance renewal messages for policy not belonging to her

    Policybazaar.com you people dont have any service or you dont read the mails from customer- just send the automated mails - I have been getting a message for a car insurance renewal which doesnt belong to me. I raised this issue with custom

    OpenComplaint0
    0

    All PolicyBazaar complaints, customer care & support →