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Customer says Jio support representative threatened elderly father during internet complaint call

Reliance JioPC-2026-02968OtherAnonymous ·
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Threatened by Jio representative this morning! Woke up to a ruckus today at home, all thanks to Jio and their customer service. We are currently using Jio service at our home and it has been a task since then. As per the usual, the internet wasn’t working today and when my dad called the customer service for help he was ‘threatened’ instead of helped. The call was on speaker and guy named ‘Abhijeet’ was saying lines like, ‘main toh help nahi karunga’ (I will not help you), ‘surrender main karunga nahi aapka connection’ (I will not let you surrender the connection) and when my dad said that he can surrender by not paying the bill, he threatened even more saying ‘bill toh le lunga aapse’ (I will make you pay anyhow). My father is a 60+ year old man and has limited technical knowledge. Talking to a senior citizen in such a tone is what Jio calls customer service, while my dad kept repeating he’s done the entire process, the rep still kept pushing him and getting ruder with each minute. When I tried to talk to him myself and got this sorted he disconnected the call on me instead of listening. Jio, are you hiring customer reps or gundas??? Why can we not surrender our connection, especially when it never works. Are we to fend for our safety in such cases given that the guys have our addresses. Is it too much for your people to be patient with our elders who may not even understand the technicalities of it. Pure harassment this was!

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  1. Case filed

    System · 26 Oct 2026, 5:57 am

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