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Flipkart failed to deliver two orders due to same logistics issue, refused cancellation and refund for Order OD338590554226011100 pending since 10 Sep 26

FlipkartPC-2026-02224E-commerceAnonymous ·
Pathetic service by Flipkart. You are unable to deliver my past two orders due to the exact same logistics issue.nnOrder ID: OD338590554226011100nnUntil a ticket is raised, zero updates are provided to customers. On top of that, you do not allow order cancellations, stating a policy that it can only be rejected if the delivery executive contacts us.nnIf an order isn't delivered for months, are customers expected to just wait indefinitely?nCancel my order and issue an immediate refund. Holding customer money while failing to deliver orders or manage trustworthy delivery partners is unacceptable.nnCustomers should start demanding fair compensation, including interest, for holding funds indefinitely and arbitrarily cancelling orders after repeated failed delivery attempts.nncc: Kalyan Krishnamurthy Hemant Badrinn#ConsumerRights #ConsumerForum #CustomerService #ConsumerProtection #CustomerExperience #CustomerServiceFail #eCommerceIndia

Reference details

Order ID
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Order Date
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Issue
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Updates Issue
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History

  1. Case filed

    System · 15 Oct 2026, 5:21 pm

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