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Flipkart & Ekart Express - Missed Delivery Commitment for Samsung Galaxy A36 5G During Big Billion Days Sale

FlipkartPC-2026-02507E-commerceAnonymous ·
PATHETIC CUSTOMER SERVICE BY Flipkart & Ekart Expressn Extremely disappointed with Flipkart’s repeated delivery commitment failures.nn📌 Original delivery date: 16 October 2026n📌 Revised delivery date: 19 October 2026n My Samsung mobile phone is still undelivered despite the original commitment. I ordered in advance because I would not be available at my location after the promised date. Now, I am facing unnecessary inconvenience due to Flipkart’s failure. Surprisingly, Amazon delivered my phone charger successfully, while Flipkart failed to deliver my Samsung mobile phone on time. During #BigBillionDays #BBD, attracting customers seems important, but what about respecting their time and fulfilling delivery promises? Flipkart & Ekart Express , please answer: Why was the original commitment missed? What caused the delay? What corrective and preventive actions (CAPA) will prevent recurrence? As a quality professional, I expect a proper Root Cause Analysis (RCA), accountability, and a meaningful resolution. Share it on: ****** EKART Logistics STW DP eKart Supportn ISO - International Organization for Standardization If applicable, I request a review of the relevant certification scope and complaint-handling processes. I am ready to provide supporting evidence, Stop making promises you cannot fulfil. Customers deserve transparency, accountability, and reliable service. Will Flipkart take responsibility, or will customers continue to suffer? #Flipkart #EkartExpress #BigBillionDays #BBD #CustomerExperience #CustomerTrust #CAPA #RCA #QualityAssurance #ISO

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Original Delivery Date
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Revised Delivery Date
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  1. Case filed

    System · 19 Oct 2026, 4:51 pm

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