Panchaayat
OpenComplaint

Flipkart - 5-Day Delivery Delay, Repeated "Out for Delivery" Loop & Refusal of Callback Support

FlipkartPC-2026-02516E-commerceAnonymous ·
Flipkart, your customer service is an absolute disgrace! Kalyan Krishnamurthyn My order was supposed to be delivered on 11th October. Today is 16th October, and I am STILL waiting. For five days, the order has repeatedly shown "Out for Delivery," yet nobody seems capable of delivering it. The package is supposedly sitting near my nearest hub, while Flipkart keeps changing the delivery schedule without prior intimation, explanation, or accountability. And the customer support experience? Even worse. Despite repeated attempts, I have received no resolution through chat. I have explicitly requested a call from a customer support representative, only to be told that a call is simply not possible! Seriously, how ridiculous is that? A customer cannot receive a promised delivery, cannot get a resolution through chat, and cannot even speak to someone who can take ownership of the problem. What exactly is the point of your customer support if customers are denied every meaningful way to resolve an issue? You take the payment, make delivery commitments, fail to honour them, and then leave customers chasing an unresponsive support system. This is a complete failure of service, accountability, and basic customer care. Flipkart, stop hiding behind automated responses and take responsibility. I dont need another revised delivery date or a scripted apology. I need my order delivered and a proper explanation for this unacceptable experience. Does anyone at Flipkart actually care about customer experience, or does accountability end the moment the payment is received? #Flipkart #FlipkartCustomerService #ConsumerRights #CustomerExperience #CustomerServiceFailure #Accountability #ConsumerGrievance #CustomerTrust

Reference details

Promised Delivery Date
***************
Delay Status
***************
Issue Type
***************

Source links

History

  1. Case filed

    System · 19 Oct 2026, 5:10 pm

Comments (0)

    Log in to comment or upvote.

    More complaints about Flipkart

    FlipkartPC-2026-02539·

    Flipkart - Open Box Delivery Failure Leaves Product Undelivered & Unhelpful Support Lacks Accountability

    Extremely disappointed with Flipkart service! My product is still undelivered due to Open Box Delivery failure, and the customer support team is frustrating, unhelpful, and fails to provide any proper resolution and no accountability. A c

    OpenComplaint0
    0
    FlipkartPC-2026-02534·

    Flipkart - 3 Out of 5 Big Billion Days (BBD) Orders Delayed, Misrouted Hub Logistics & Generic Scripted Support Responses

    Hi everyone, I would like to share my recent experience with Flipkart during the Big Billion Days (BBD) sale. I placed 5 orders on Flipkart during the sale period, out of which only 2 have been delivered so far. The remaining 3 orders are

    OpenComplaint0
    0
    FlipkartPC-2026-02532·

    Flipkart - Microwave Return Denied Due to Delivery Executive Misguidance on Open Box OTP & System Policy Trap

    The OTP that cost me my return window. A note for anyone buying appliances on Flipkartn Last week I ordered a microwave on Flipkart. It came as an “Open Box Delivery.” When the box was opened, I saw it was too wide for my kitchen platform.

    OpenComplaint0
    0
    FlipkartPC-2026-02511·

    Flipkart, Delhivery & Shiprocket - Failed Exchange Delivery of Damaged GOBOULT Headphones with False Unreachable Status (Tracking #******)

    A simple exchange request shouldn't be this difficult. The Delhivery tracking ID is ******. I ordered GOBOULT Flex 80Hrs headphones from Flipkart, but the product I received was damaged and wasn't working properly. I raised an exchange req

    OpenComplaint0
    0
    FlipkartPC-2026-02510·

    Flipkart - Complete Tracking Blackout and Repetitive 24-48 Hour Support Delay Loop

    🚨 THINK TWICE BEFORE BUYING FROM FLIPKART! 🚨n This is honestly one of the most frustrating experiences I've had with an e-commerce platform. My product was shipped by the seller, but after that — complete blackout! 🤷‍♂️n There is no meanin

    OpenComplaint0
    0

    All Flipkart complaints, customer care & support →