OpenComplaint

Flipkart, Delhivery & Shiprocket - Failed Exchange Delivery of Damaged GOBOULT Headphones with False Unreachable Status (Tracking #******)

FlipkartPC-2026-02511E-commerceAnonymous ·
A simple exchange request shouldn't be this difficult. The Delhivery tracking ID is ******. I ordered GOBOULT Flex 80Hrs headphones from Flipkart, but the product I received was damaged and wasn't working properly. I raised an exchange request, expecting a simple solution. Unfortunately, things became even more frustrating. The delivery process involving Shiprocket and Delhivery has been a struggle. My tracking showed "Customer is Unreachable" and "Consignee Unavailable," and the delivery was rescheduled. I've spent enough time trying to contact the companies involved, but I still don't have a satisfactory resolution. Honestly, I'm tired of being passed from one support team to another. As a customer, I shouldn't have to work this hard to get a faulty product exchanged. Flipkart GOBOULT Shiprocket Delhivery — please look into this matter, check the delivery records, and help resolve my issue. A good customer experience isn't just about selling a product. It's about standing behind it when something goes wrong. Varun Gupta Sahil Baruan#CustomerExperience #Flipkart #GOBOULT #Shiprocket #Delhivery #ConsumerRights

Personal details such as phone numbers, emails and ID or account numbers have been hidden (shown as ******) for privacy. Only the author, the company's approved representatives and Panchaayat staff can see them.

Reference details

Product
***************
Delhivery Tracking ID
***************
Logistics Partners
***************
Issue Type
***************

History

  1. Case filed

    System · 19 Oct 2026, 5:03 pm

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