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Flipkart - Lost High-Value Order Worth ₹50,000 During Big Billion Days Sale, Continuous Delivery Rescheduling & Customer Support Unresponsiveness

FlipkartPC-2026-02842E-commerceAnonymous ·
Flipkart Big Billion Days Sale: Great Deals, Disappointing Customer Experience!The whole point of a sale is to get a good deal and receive your order on time. Unfortunately, my experience with Flipkart's Big Billion Days (BBD) sale has been the complete opposite.My order had a promised delivery date of October 14. Since then, the delivery date has been changed almost every day. Instead of receiving my order, I keep getting a new delivery date with no clear explanation of when it will actually arrive.What makes the experience even worse is the unresponsive customer support. There is no clear communication, no proper resolution, and no accountability for the repeated delays.A sale campaign can attract customers with great offers, but what about delivering on those promises?Flipkart, customers dont just expect discounts. They expect reliable delivery, transparent communication, and responsive customer support.This has been my experience with the BBD sale so far, and it has been genuinely disappointing.I hope Flipkart takes customer feedback seriously and focuses on improving the post-purchase experience, not just attracting customers during sale season.#Flipkart #BigBillionDays #CustomerExperience #CustomerService #Ecommerce Flipkart Flipkart Minutes Flipkart Supportn Update: After multiple complaints and several frustrating calls with customer support Flipkart Flipkart Internet Pvt Ltd, I finally found out that Flipkart could not track my order. The order was lost by them! And this wasnt a small purchase. It was an order worth ₹50,000!After spending so much time chasing updates, dealing with repeated delivery date changes, and getting no proper resolution, I finally had to cancel the order and place it with Amazon instead.What a waste of time and such a disappointing experience with Flipkarts Big Billion Days sale!Thank you, Amazon, for saving the day!🙌Flipkart, this is not the kind of customer experience anyone expects, especially when spending ₹50,000.

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Target E-Commerce Platform
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Event/Sale
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Order Value
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  1. Case filed

    System · 24 Oct 2026, 4:35 am

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