OpenComplaint

Flipkart/Ekart delivery staff allegedly sought payment via personal QR and took back unboxed phone without delivery

FlipkartPC-2026-01909OtherAnonymous ·
Shocking Doorstep Scam & Extortion Attempt by Flipkart and Ekart Logistics staff I am writing this to highlight a serious breach of trust, financial misconduct, and customer harassment by the delivery team of Flipkart and Ekart Logistics. My experience of purchasing a brand-new Motorola Edge 70 Pro has turned into an absolute nightmare. Here is how a coordinated scam is running at the local delivery hub level: 1. The Setup: I ordered the phone under an Exchange Program. On the first delivery attempt, the delivery executive stated that due to my old phone's condition, I needed to pay an extra ₹3,900. I was completely fine with paying this official amount. However, the executive deliberately delayed it, saying, "I will come tomorrow, and the price will drop by ₹400-₹500." 2. The Personal QR Scam: When he returned the next day, instead of presenting the official Ekart/Flipkart QR code, he insisted and pressured me to transfer the money to his PERSONAL QR code. 3. Management Collusion: When I strongly objected to this fraudulent practice, I contacted Vinay Dixit, who manages/owns the local Ekart Delivery Hub. Shockingly, instead of taking action against the executive, he defended him by saying, "This is how it works." 4. The Harassment: Despite the dispute, the delivery executive unboxed and turned ON my brand-new device right at my doorstep without my consent, refused to hand it over, and walked away with the open device. The Financial Damage: Flipkart has already received ₹4,297 from my end, and my first TVS Credit EMI of ₹3,805 has already been deducted. Yet, I am left empty-handed with NO PHONE DELIVERED. The excitement of buying a new phone has been completely ruined by this corrupt delivery experience. Since the seal and integrity of that specific device have been compromised by your staff, I refuse to accept that unboxed phone. I demand that Flipkart & Ekart Logistics look into this hub-level extortion immediately. Either deliver a brand-new, factory-seal

Reference details

Source
***************

History

  1. Case filed

    System · 13 Oct 2026, 9:35 am

Comments (0)

    Log in to comment or upvote.

    More complaints about Flipkart

    FlipkartPC-2026-02318·

    Flipkart - Unilateral Cancellation, Unauthorized Reorder, and Severe Delivery Delay for Mobile Phone Order

    Flipkart Flipkart SupportnUtterly disappointed with Flipkart's abysmal delivery service and lack of basic customer communication.nI ordered a mobile phone on October 10, with a guaranteed delivery date of October 13, specifically to gift it

    OpenComplaint0
    0
    FlipkartPC-2026-02316·

    Flipkart and Jeeves terrible service, one-year-old laptop completely dead, chasing technical support for past 15 days, multiple requests raised but Jeeves agents keep raising internal tickets and clos

    Flipkart # JeevesnTerrible service from Flipkart and their official technical support partner, Jeeves.nMy one-year-old laptop has been completely dead, and I have been chasing technical support for the past 15 days. Despite raising multiple

    OpenComplaint0
    0
    FlipkartPC-2026-02315·

    Flipkart serious safety issue with newly delivered Lava phone purchased on 15 October 2026, Order ID last 4 digits 8100, back of phone became extremely hot around main camera, felt like electric shock

    Sunil Raina Kalyan Krishnamurthy Kanchan Mishra Flipkart Lava International Limited Aayush Sharma Deepak Mahajann🚨 _URGENT: Serious Safety Issue with a Newly Delivered Lava Phone Purchased on Flipkart_nI received my Lava smartphone from Fli

    OpenComplaint0
    0
    FlipkartPC-2026-02314·

    Flipkart Samsung S25 ordered on 9 October 2026 for birthday gift, promised delivery 13 October, not delivered, repeatedly delayed to 14th and 15th, delivery agent asked to meet at society gate but nev

    Flipkart, Is This What You Call Customer Service?nI ordered a mobile phone Samsung S25 from Flipkart on 9 October 2026 as a birthday gift for a family member. The promised delivery date was 13 October 2026, so I prepaid the entire amount, t

    OpenComplaint0
    0
    FlipkartPC-2026-02313·

    Unresolved refund delays and repeated delivery failures with Flipkart orders

    Flipkart This is extremely disappointing and unacceptable!nnI placed two separate orders for a geyser on Flipkart, but neither was delivered. After repeated delivery delays and waiting for days, I had no option but to cancel both orders on

    OpenComplaint0
    0

    All Flipkart complaints, customer care & support →