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Flipkart - Misleading TV Delivery & Unfair Delay for Order ID #OD338806525041078100

FlipkartPC-2026-01719E-commerceAnonymous ·
Escalating Misleading Product Delivery & Unfair Delay by Flipkart Dear Flipkart Team ( @Flipkart , @Flipkart Support ), I am extremely disappointed with my recent purchase experience on Flipkart. I ordered a television that was prominently advertised on your platform as a "Smart Google TV". However, the product delivered to me is completely misleading, uncertified, and does not match the specifications mentioned on the website. The Issue: Uncertified OS: The television runs on an uncertified Android Open Source Project (AOSP) system, as clearly displayed in the settings as "Android Keyboard (AOSP)". It is not a Google TV. Missing Google Services: There is no official Google Play Store, and pressing the voice assistant button opens a third-party, non-standard "Genie" tool instead of Google Assistant. No 4K Support: Although advertised with high standards, the YouTube app is strictly capped at 1080p, with no option for 4K streaming. Despite raising multiple requests, Flipkart Customer Support is repeatedly delaying the resolution by giving 24–48 hour timelines without initiating any concrete action. Order Details: Order ID: OD338806525041078100 National Consumer Helpline Grievance ID: 10387306 Since this is a clear case of "Product Not As Described" and misleading advertisement, I demand an immediate return pickup and a full refund. Requesting the leadership team at Flipkart to intervene and resolve this on priority. #ConsumerRights #Flipkart #CustomerService

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  1. Case filed

    Filer · 12 Oct 2026, 3:04 pm

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