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Extremely disappointed India customer, US POLO Jeans return not accepted by multiple pickup executives due to product code VLOOKUP mismatch despite same product delivered by Flipkart

FlipkartPC-2026-02258E-commerceAnonymous ·
Dear Flipkart Flipkart Seller HubnI purchased US POLO Jeans on 9 October 2026, and it was delivered on 10 October 2026. Due to the poor product quality, I raised a return request.nMultiple pickup executives have visited, but the return is not being accepted because of a product code/VLOOKUP mismatch. Every time I am asked to contact customer support, but the issue remains unresolved.nThe product I am returning is the same product delivered by Flipkart.nI request Flipkart to:nManually verify and correct the product details/code.nArrange the return pickup immediately.nProcess my refund after the pickup.nEscalate the issue to the appropriate team instead of scheduling another pickup without fixing the verification problem.nI can provide the invoice, product photographs, packaging, labels, or any other information required for verification.nProduct: US POLO JeansnPlease escalate this issue and provide a proper resolution rather than repeatedly scheduling pickup attempts without fixing the verification problem.nAs a customer, I feel extremely disappointed with this experience. Customers should not be made to suffer because of an internal verification or system issue. Despite Flipkart being one of India's major e-commerce platforms, I have not been able to reach a dedicated

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  1. Case filed

    System · 16 Oct 2026, 2:19 pm

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