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Extremely Disappointing Customer Experience with Flipkart, Google Pixel 10a purchased for ₹31,190 during Big Billion Days Sale not delivered after 5 days, delivery partner demanded additional ₹1,950 f

FlipkartPC-2026-02268E-commerceAnonymous ·
*Extremely Disappointing Customer Experience with Flipkart – Need Urgent Resolution!*nI purchased a *Google Pixel 10a for ₹31,190 on 8 October during the Big Billion Days Sale*, with an exchange of my existing Google Pixel 6a.nUnfortunately, what should have been a smooth shopping experience has turned into a frustrating ordeal.nWhen the delivery partner arrived, he reassessed my exchange phone's condition, demanded an additional ₹1,950, and engaged in a confusing argument. He then took the product back, assuring us that it would be delivered the next day. Shockingly, a delivery attempt was recorded at *1:10 AM*, even though the product was not delivered.nIt has now been five days, with no successful delivery and no further delivery attempts since Friday. Despite repeatedly contacting customer support, Flipkart keeps postponing the delivery date by two days. The latest promised date is *15 October*.nThis is unacceptable. Customers should not have to repeatedly chase customer service for a product they have already purchased.nI request Flipkart Flipkart Seller Hub Flipkart Support to intervene immediately, investigate the delivery partner's conduct, clarify the exchange assessment, and arrange delivery of my phone at the earliest without further delays.nI do not want another revised date or a generic response. I want a clear resolution and my product delivered.nHoping the concerned team takes ownership and resolves this urgently.n#Flipkart #CustomerExperience #BigBillionDays #CustomerSupport #DeliveryDelay

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  1. Case filed

    System · 16 Oct 2026, 5:50 pm

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