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Flipkart promoting Titan branded products during Big Billion Days sale raises concern over authenticity and counterfeit goods

FlipkartPC-2026-02213E-commerceAnonymous ·
Dear Flipkart,nIs This How You Protect Customer Trust?nFlipkart is promoting well-known brands like Titan through its advertisements, as shown in the attached screenshot, with unbelievable discounts during the Big Billion Days sale.nBut this raises an important concern: Are customers receiving genuine branded products when they purchase through such promotions?nWhen customers see a reputed brand being advertised on a trusted platform, they naturally expect the product to be authentic and meet the brand's quality standards. Any experience involving a suspected fake or counterfeit product seriously damages customer ******, if you are promoting branded products, you must also ensure proper seller verification, product authenticity, and accountability.nI urge Flipkart to investigate such complaints seriously, verify the authenticity of products sold through its platform, and take appropriate action against sellers found selling counterfeit goods.nAdvertising a brand creates expectations. Delivering an authentic product is your responsibility.nI hope the Flipkart team takes this concern seriously and responds with a clear resolution.n#Flipkart #BigBillionDays #ConsumerRights

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Reference details

Platform Promotion
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Customer Concern
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Customer Expectation
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Trust Impact
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  1. Case filed

    System · 15 Oct 2026, 4:20 pm

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