Panchaayat
OpenComplaint

Flipkart - Unresolved Return & Refund Request for Product Mismatch Despite Providing Proof

FlipkartPC-2026-01507Refunds & BillingAnonymous ·
Flipkart Flipkart Support Kapil Sood Kalyan Krishnamurthy Another 3 Days. Still No Response from Flipkart. This is becoming extremely frustrating and, frankly, shameful customer service from Flipkart. As requested by Flipkart's support team during our telephonic conversation and through email, I provided everything they asked for — including clear product images, actual measurements, and all the required details to prove that the product received does not match the measurements/ specifications mentioned on the product listing. I have followed every instruction given by the support team. And now, another 3 days have passed with absolutely NO response or resolution from Flipkart. What is even more disappointing is that this issue has already been escalated and senior management has been tagged, yet nobody seems to be taking responsibility for resolving such a straightforward customer complaint. How difficult is it to resolve a case where: Product measurements do not match the listing -> Evidence has been provided -> Return has been requested -> Refund has been requested -> Customer has completed every process asked by Flipkart. Instead of resolving the issue, Flipkart continues to keep the customer waiting. I have been patient throughout this process, but there is a limit to how long a customer can be ignored after providing all the requested evidence. @Flipkart — Tagging senior management is meaningless if nobody is actually willing to take ownership and resolve the problem. I am not asking for anything unreasonable. I want to return the incorrect product and receive my money back. This entire experience has seriously damaged my trust in Flipkart's customer support and escalation process. Flipkart, how many more days am I expected to wait for a resolution? #Flipkart #FlipkartIndia #CustomerService #ConsumerRights #ConsumerProtection

Source links

History

  1. Case filed

    Filer · 11 Oct 2026, 8:55 am

Comments (0)

    Log in to comment or upvote.

    More complaints about Flipkart

    FlipkartPC-2026-02318·

    Flipkart - Unilateral Cancellation, Unauthorized Reorder, and Severe Delivery Delay for Mobile Phone Order

    Flipkart Flipkart SupportnUtterly disappointed with Flipkart's abysmal delivery service and lack of basic customer communication.nI ordered a mobile phone on October 10, with a guaranteed delivery date of October 13, specifically to gift it

    OpenComplaint0
    0
    FlipkartPC-2026-02316·

    Flipkart and Jeeves terrible service, one-year-old laptop completely dead, chasing technical support for past 15 days, multiple requests raised but Jeeves agents keep raising internal tickets and clos

    Flipkart # JeevesnTerrible service from Flipkart and their official technical support partner, Jeeves.nMy one-year-old laptop has been completely dead, and I have been chasing technical support for the past 15 days. Despite raising multiple

    OpenComplaint0
    0
    FlipkartPC-2026-02315·

    Flipkart serious safety issue with newly delivered Lava phone purchased on 15 October 2026, Order ID last 4 digits 8100, back of phone became extremely hot around main camera, felt like electric shock

    Sunil Raina Kalyan Krishnamurthy Kanchan Mishra Flipkart Lava International Limited Aayush Sharma Deepak Mahajann🚨 _URGENT: Serious Safety Issue with a Newly Delivered Lava Phone Purchased on Flipkart_nI received my Lava smartphone from Fli

    OpenComplaint0
    0
    FlipkartPC-2026-02314·

    Flipkart Samsung S25 ordered on 9 October 2026 for birthday gift, promised delivery 13 October, not delivered, repeatedly delayed to 14th and 15th, delivery agent asked to meet at society gate but nev

    Flipkart, Is This What You Call Customer Service?nI ordered a mobile phone Samsung S25 from Flipkart on 9 October 2026 as a birthday gift for a family member. The promised delivery date was 13 October 2026, so I prepaid the entire amount, t

    OpenComplaint0
    0
    FlipkartPC-2026-02313·

    Unresolved refund delays and repeated delivery failures with Flipkart orders

    Flipkart This is extremely disappointing and unacceptable!nnI placed two separate orders for a geyser on Flipkart, but neither was delivered. After repeated delivery delays and waiting for days, I had no option but to cancel both orders on

    OpenComplaint0
    0

    All Flipkart complaints, customer care & support →