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Croma ZipCare complaint about unresolved LG window AC cooling issue despite repeated follow-ups and no service update

CromaPC-2026-01733OtherAnonymous ·
Hi Tata Croma/ Zip care all in one Team, I am writing to express my disappointment regarding the unresolved cooling issue with my LG 1.5 Ton Window AC. I registered a complaint on 25.05.2026; however, despite several follow-ups, the issue remains unresolved. A technician visited my residence on 27.05.2026 and informed me that another team would visit to complete the required service. Since then, I have neither received any update nor any communication regarding the status of my complaint. I have been contacting customer care regularly, and each time I am only advised to wait 24hrs to 48hrs. On 29th may 26, I was connected with a store representative who assured me that he would call back within 2 hrs an update, but I have still not received any response. For your reference, my complaint numbers are: • ****** • ****** • ****** • ****** • ****** I am very dispointed with Tata chroma service and zip care all in one services response request you to urgently review my case and arrange the necessary service without further delay. #Tatachroma #Zipcare all in one #****** #******

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  1. Case filed

    System · 12 Oct 2026, 5:28 pm

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