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Amazon India - Unresponsive Customer Support and Unfulfilled Orders Paid in Advance

AmazonPC-2026-02703E-commerceAyush Chandani ·
A few serious questions for Amazon: ❌ Why should customers pay in advance if orders are not delivered completely? ❌ Why is customer support unresponsive when customers face genuine issues? ❌ Who is accountable for the money paid for items that were never delivered? Customers trust Amazon for convenience, reliability, and service — not for chasing support teams to get what they have already paid for. Amazon India, please take responsibility, investigate this issue, and resolve the complaint immediately. Customers deserve transparency, accountability, and timely support. I hope this post reaches the right team, because the regular complaint channels have failed to provide a satisfactory response so far.

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  1. Case filed

    Filer · 22 Oct 2026, 10:07 am

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