Panchaayat
OpenComplaint

Amazon India - Incomplete Prepaid Delivery, Missing Paid Items & Lack of Customer Support Resolution

AmazonPC-2026-02668E-commerceAnonymous ·
Disappointing Experience with Amazon India - Where Is Customer Support? I am extremely disappointed with my recent experience with Amazon India. For certain products, the Cash on Delivery (COD) option is unavailable, forcing customers to make advance payments. However, after making the payment, I received only part of my order instead of all the items I paid for. The real frustration began when I tried to get the issue resolved. Despite repeatedly raising complaints and sending emails, there has been no proper response or satisfactory resolution. A few serious questions for Amazon:n- Why should customers pay in advance if orders are not delivered completely?n- Why is customer support unresponsive when customers face genuine issues?n- Who is accountable for the money paid for items that were never delivered? Customers trust Amazon for convenience, reliability, and service - not for chasing support teams to get what they have already paid for. Amazon India, please take responsibility, investigate this issue, and resolve the complaint immediately. Customers deserve transparency, accountability, and timely support. I hope this post reaches the right team, because the regular complaint channels have failed to provide a satisfactory response so far. #AmazonIndia #Amazon #CustomerExperience #ConsumerRights #PoorCustomerService #OnlineShopping

Reference details

Payment Type
***************
Core Ground Issue
***************
Customer Demand
***************
Issue Type
***************

Source links

History

  1. Case filed

    System · 21 Oct 2026, 4:40 pm

Comments (0)

    Log in to comment or upvote.

    More complaints about Amazon

    AmazonPC-2026-02667·

    Amazon India - Order Delivery Delay & Poor Customer Support Follow-Up (Order #406-7107786-4410747)

    Dear Amazon India, Amazon, Amazon Businessn It is extremely disappointing to see a customer having to repeatedly follow up for a product that should have been delivered as promised. As a customer, I trusted Amazon for its reliability and c

    OpenComplaint0
    0
    AmazonPC-2026-02658·

    Amazon customer alleges short delivery of less than 1/3rd order, forced to wait 5-day SLA for investigation

    I never knew Amazon was in the business of taking full money for an order I, delivering less than 1/3rd of it and then marking the order delivered. What is worst is that they have a SLA of 5 days (as per their official customer service) fo

    OpenComplaint0
    0
    AmazonPC-2026-02640·

    Received a damaged product from Amazon. Return request was rejected without any proper reason.

    Received a damaged product from Amazon. Return request was rejected without any proper reason. Have been following up for days with no solution. @amazonIN @AmazonHelp

    OpenComplaint0
    0
    AmazonPC-2026-02628·

    I ordered a 1.5-ton AC on 9th October, and it’s still not delivered. This delay is unacceptable.

    Extremely poor service by @amazonIN! I ordered a 1.5-ton AC on 9th October, and it’s still not delivered. This delay is unacceptable. Very disappointing customer service! #Amazon #PoorService @amazonIN

    OpenComplaint0
    0
    AmazonPC-2026-02616·

    Amazon is delaying my refund for weeks now. Every time I contact support, they give a new excuse.

    Amazon is delaying my refund for weeks now. Every time I contact support, they give a new excuse. @AmazonHelp @amazonIN

    OpenComplaint0
    0

    All Amazon complaints, customer care & support →