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Amazon India sent a different phone than the OnePlus Nord CE6 Lite ordered and hasn't refunded the returned item, despite a missed Nov 1 promise

AmazonPC-2026-03358E-commerceAnonymous ·
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🚨 Amazon India, My Refund Is Still Pending! I ordered a OnePlus Nord CE6 Lite but received a different phone. I returned the device through Amazon's prescribed return process, and the pickup was acknowledged. However, my refund is still not processed. Despite multiple follow-ups with customer support, I haven't received a satisfactory resolution. Amazon's Executive Customer Relations team assured me of a response by November 1, 2026. Today is November 3, and I'm still waiting for an update. I've already spent considerable time following up on an issue that should have been resolved much earlier. I simply want my money back and a clear explanation. Amazon India, please look into this matter and resolve it without further delay. Order ID: 404-1508524-1009943 NCH Docket: 10514827 Amazon Help Amazon #Amazon #AmazonIndia #ConsumerRights #CustomerGrievance #CustomerExperience

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  1. Case filed

    Filer · 3 Nov 2026, 9:01 pm

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