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Flipkart Jeeves Motorola mobile protection repair breached 15-day SLA, support blocked

FlipkartPC-2026-03156OtherAnonymous ·
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I paid for a Flipkart Complete Mobile Protection Plan (policy ID PCMFLK0V242319940473041) for a Motorola device. The device was picked up for repair on 08/10/2026 under a policy that promises a strict 15-day SLA including weekends. The SLA has been breached: on day 21 the device is still not repaired. On the official support chat, Flipkart's service partner Jeeves gave a written commitment that the device would be delivered by 28-10-2026, and that deadline has also passed. The support portal now shows technical errors ("request could not be processed") and blocks access to a human agent. The customer is without a primary phone and is asking for an immediate resolution, the repaired device, and compensation for the delay. Source: public LinkedIn post by Zeeshan Aazhar.

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  1. Case filed

    System · 2 Nov 2026, 10:58 am

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