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Wrong-size Wakefit mattresses on Flipkart order with missed pickups and undelivered pillow sets

FlipkartPC-2026-03145E-commerceAnonymous ·
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Flipkart I am sharing my extremely disappointing experience with Flipkart.I ordered 2 Wakefit Mattresses (Size 72x36) and 2 Pillow Sets. What I received was completely wrong - both mattresses were of size 70x36.When I raised a complaint for both products, your app showed only 1 mattress was delivered, whereas I had received both. This itself shows a flaw in your system.Your team scheduled a technician visit on 22nd Oct - I took leave from my office for this. No one came and it was rescheduled to 23rd Oct. I took leave again. Again a false promise, no technician visited.Later your app updated that the return request is accepted and your delivery partner will pick it up on 28th Oct. Today is 31st Oct, and no one has come. My other 2 products (Pillow Sets) are also still not delivered.This is not just a delivery failure, this is misguiding and harassing a customer. You are making customers take leaves from their office for your false commitments.I expected better service from a brand like Flipkart. Requesting @Flipkart @Flipkart Support @Wakefit team to look into this on priority and resolve it immediately.Order Details are available, please contact me for resolution.#Flipkart #Wakefit #CustomerExperience #PoorService #ConsumerRights #Ecommerce

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  1. Case filed

    System · 1 Nov 2026, 10:11 am

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