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Ola Electric S1 stuck in service for about 9 months in a year, with a failing display again within 15 days of return

Ola ElectricPC-2026-03316AutomobilesAnonymous ·
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Ola Electric: A fascinating company story. An absolutely disappointing product. I bought my Ola S1 in 2023, right when Ola Electric was at the peak of its boom. The vision was ambitious, the marketing was impressive, and I genuinely believed in the future they were building. I spent ₹1.5 lakh of my hard-earned money on this scooter. Unfortunately, this has turned out to be one of my worst purchasing experiences. Here's the journey so far: - Battery degradation: The battery started deteriorating for no apparent reason. - Six months at the service centre: Within roughly a year, the scooter was stuck at the service centre for almost six months. - Another three months of repairs: Recently, it spent nearly three months there again due to motor and MCU-related issues. - Escalations to management: After multiple calls and reaching out to senior management, I finally got it back. And guess what? Not even 15 days after receiving it, the display has stopped working AGAIN. At this point, I genuinely don't know whether I own an electric scooter or a recurring service-centre subscription. The problem isn't that a product can fail. Every product can have technical issues. The problem is the repeated failures, endless waiting periods, exhausting service experience, and the complete lack of confidence that the scooter will work tomorrow. Whether I ride it regularly or leave it parked, something seems to go wrong every few months. I live in Bengaluru and have even managed to escalate my issues to people in senior management. Yet, this is where things stand. Imagine the experience of customers who don't have those connections. A company can build an incredible brand, raise enormous capital, and dominate headlines. But none of that matters if the product cannot reliably do its most basic job. Ola Electric has ambitious promises about transforming mobility in India. But how can customers trust that vision when basic reliability and after-sales service remain such painful experiences? I bought this with my hard-earned money, not to spend months chasing service centres and making escalation calls. Ola Electric — I want someone from your leadership team to take ownership of this issue. Not another generic response. I want a permanent resolution. And to anyone considering buying one: look beyond the marketing and hype. Speak to actual owners before investing your hard-earned money. This is my personal experience, and it has been incredibly disappointing. #OlaElectric #OlaS1 #ElectricVehicles #CustomerExperience

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  1. Case filed

    Filer · 3 Nov 2026, 7:16 pm

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