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Vehicle towed to Mahindra dealership in Turbhe with no root cause identified and no service manager updates

Mahindra & MahindraPC-2026-03104AutomobilesAnonymous ·
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Extremely Disappointing Service Experience at Mahindra Dealership My vehicle broke down on 19th October and was towed to Hare Krishna Mahindra, Turbhe, on the same day. Since then, I have been continuously following up to understand the issue, but the service team has still been unable to identify the root cause or provide clarity on the severity of the problem. What makes the experience even worse is the lack of responsiveness and ownership from the service manager, who often fails to respond or provide any meaningful update. This is absolutely unacceptable. Customers expect timely diagnosis, transparent communication, and accountability from an authorised service centre—not endless follow-ups and uncertainty. I purchased this vehicle despite my existing concerns about Mahindra's reliability, trusting the brand to deliver a better ownership experience. Unfortunately, this incident has further damaged that trust. Mahindra needs to take immediate action, ensure a proper diagnosis, and resolve this matter without further delay. A customer should not have to struggle for basic service and communication.

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  1. Case filed

    System · 31 Oct 2026, 4:22 am

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