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Mahindra Automotive - Severe Rusting, Roof Defects, and DPF Issues within 1 Year Denied Under Warranty

Mahindra & MahindraPC-2026-02867AutomobilesAnonymous ·
RUSTING & ROOF DEFECTS WITHIN 1 YEAR: 4 Weeks of Empty Promises & Zero Action by Mahindra How does a brand- ew vehicle develop severe body rusting, paint deterioration, and roof defects within just 1 year of purchase? Even worse, how does Mahindra and Mahindra Limited [Automotive and Farm Equipment Business] respond when a customer reports manufacturing flaws? By stalling for 4 weeks with empty social media comments while ground-level officers do absolutely nothing. I purchased my Mahindra Bolero B6 (O) BS-VI on 08/06/2023 (Reg: [MASKED_VEHICLE_REG]). Here is the stark reality of Mahindra's quality control and customer service: 1. Severe Rusting & Roof Defects Denied Under Warranty : The roof defects and rusting appeared well within the first year of ownership. I raised these complaints repeatedly during early, active warranty service visits. The Gwalior dealership brushed them aside every single time — and now Mahindra falsely claims they are "out of warranty." 2. Incomplete DPF SOP & Disrespectful Customer Treatment : When I demanded an official Standard Operating Procedure (SOP) for recurring DPF issues, I was handed a generic document. Worse, during an official conference call, Mahindra’s Technical Expert Mr. Rajneesh insulted me directly, claiming: "Aapne jahan se ye padha hai galat padha hai. DPF is clogged message gaadi 4 bar display karegi, aisa hamara SOP me likha hai, aur aapko regeneration karna nahi aata hai." Blaming and insulting a customer who is suffering due to vehicle faults is completely unacceptable. 3. Gross Mismanagement by Gwalior Officers : Local management and service officers in Gwalior refuse to take ownership, stall communication, omit Repair Orders (ROs) from the M4You app, and ignore the financial loss and harassment caused by my repeated 200+ km round trips. 4 weeks of generic comments like "rest assured" do not repair a rusted vehicle or fix a defective roof. I demand : * Immediate Warranty Coverage & Repair for the rusting and roof defects logged since day one. * Proper Technical SOP & Resolution for the DPF regeneration issue. * Formal Apology for the disrespectful remarks made during the technical call. * Full Financial Compensation for 4 weeks of harassment, wasted travel expenses, lost time, and severe mental stress. Mahindra Group Mahindra and Mahindra Limited [Automotive and Farm Equipment Business] Rajesh Jejurikar Anish Shah Amarjyoti Barua Shveta Arya Avinash Rao Suman Mishra Anjali Srivastava Yogesh D. Gandhi Vishnukant Gupta #RustingIssue #RoofDefect #MahindraBolero #ConsumerRights #AutomobileQuality #PoorService #WarrantyFailure

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Vehicle Model
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Primary Defects
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  1. Case filed

    System · 24 Oct 2026, 9:14 am

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