Motor Insurance Claim Unresolved Since August 2026 Despite Repeated Escalation
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System · 24 Oct 2026, 6:21 pm
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- HDFC ERGO General Insurance (via email)Company
Received via email from the company's official address · Sender: care@hdfcergo.com
Dear ******, Thank you for writing to HDFC ERGO and giving us an opportunity to serve you. Please note the interaction reference number ****** for future correspondence. We usually revert within 2 business days, but if your query requires further review, we will inform you the expected resolution time. Assuring you of our best service at all times. To ensure timely resolution of your query, please write to us from your registered email address and do not change the subject line while reverting to us. Regards, Team HDFC ERGO HDFC ERGO General Insurance Company Limited. IRDAI Reg. No.146. CIN: U66030MH2007PLC177117. Registered & Corporate Office: 6th Floor, Leela Business Park, Andheri-Kurla Road, Andheri (East), Mumbai – 400 059. This communication is for information/awareness purpose only and not to be considered as advertisement.
- HDFC ERGO General Insurance (via email)Company
Received via email from the company's official address · Sender: care@hdfcergo.com
Hi , Greetings for the day! My name is eRA, your email virtual assistant and it would be my pleasure to assist you today. I understand that you wish to know about claim under your ****** and I shall help you with the same. Simply Click Here to track status of your claim real time and view approved/paid claim amount with complete bifurcation. To register a new claim, including pre-hospitalization or post-hospitalization claims— Click here In case you wish to submit your additional/ pending claim documents simply Click Here to upload the documents. Alternatively, you may also visit our website www.hdfcergo.com->HELP sectionand can Register/ Track and Upload claim documents instantly. Rest assured, you would also receive SMS intimations, on your registered mobile number updating you the status of your claim for your convenience at every stage We hope this helps. If you need any further assistance, we’re here 24/7 and happy to help. Regards, eRA, Your digital agent {HDFC ERGO is using AI technology to ensure faster and efficient assistance. Your satisfaction is our priority, and we value your feedback to improve our services} Go digital and explore our online platforms for quicker turnarounds- Download the HERE app by HDFC ERGO or visit the Help section on www.hdfcergo.com In case you are not satisfied with our response, Click Here and follow our grievance redressal procedure.
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