Panchaayat
OpenComplaint

Myntra hasn't refunded a cancelled tote bag order from 26 October, and its AI-only support gives no resolution

MyntraPC-2026-03395E-commerceAnonymous ·
0 views0 subscribers0 comments0 shares
Disappointed with Myntra's Customer Service | Refund Still Pending! I would like to highlight my extremely disappointing experience with Myntra. On 26th October, I placed an order for a tote bag and cancelled it just a few hours later on the same day. However, even after several days, I have still not received my refund. What makes this experience even more frustrating is Myntra's customer support. Every time I try to contact customer care, an AI assistant attends the call, but I am unable to get a proper response or a satisfactory resolution to my issue. As a customer, I understand that refunds may take some time, but what is unacceptable is the lack of proper communication, transparency, and human support. A few important questions for Myntra: - Why is my refund still pending? - Why is it so difficult to connect with a real customer support executive? - Who is accountable when customers repeatedly reach out but receive no resolution? Customer satisfaction should not end once an order is placed. It should continue until the customer's issue is resolved. I request Myntra's Grievance Redressal Team to look into this matter and process my pending refund at the earliest. A good customer experience is not just about selling products; it's also about taking responsibility when something goes wrong. #Myntra #CustomerExperience #CustomerService #RefundIssues #ConsumerRights #CustomerSupport #Ecommerce

Source links

History

  1. Case filed

    Filer · 4 Nov 2026, 6:43 am

Comments (0)

    Log in to comment or upvote.

    More complaints about Myntra

    MyntraPC-2026-03253·

    Myntra delivered wrong premium product, then rejected return on failed quality check and denied refund

    Dear Myntra Management Team, I am writing to formally express my extreme disappointment and dissatisfaction with the experience I have had with Myntra. I placed an order for a premium, high-value product, which I purchased with considerable

    OpenComplaint00
    0
    MyntraPC-2026-03252·

    Myntra left a ₹522 refund unresolved despite repeated complaints and refuses to credit it to the original bank account

    Extremely disappointed with Myntra’s pathetic customer service! Despite repeatedly raising a complaint regarding my pending refund of ₹522, there has been no proper resolution or satisfactory response from the customer support team. It is s

    OpenComplaint00
    0
    MyntraPC-2026-03178·

    Myntra order cancelled after placed successfully, shipment at Ashok Nagar hub, no reason given

    A Myntra order was suddenly cancelled after it had been placed successfully, without a satisfactory explanation. The customer asks Myntra to give a clear reason for the cancellation, explain why an order was cancelled after being placed, an

    OpenComplaint00
    0
    MyntraPC-2026-03149·

    Two Myntra return pickups by Ekart not recorded in system with refund declined and tickets closed

    Twice, a delivery executive came to my door and took my return. According to Myntra's records, it never happened. Now my refund is declined, my items are gone, and I am being told the matter is "resolved". Myntra Ekart Express Here is the

    OpenComplaint00
    0
    MyntraPC-2026-03133·

    Myntra blouse return request rejected repeatedly with changing reasons after no pickup

    Myntra is running a scam with return requests of products. My wife bought a blouse from Myntra and we received the product on 23rd October and then the harassment started, below are the sequence of events that took place (we have call recor

    OpenComplaint00
    0

    All Myntra complaints, customer care & support →