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Myntra blouse return request rejected repeatedly with changing reasons after no pickup

MyntraPC-2026-03133E-commerceAnonymous ·
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Myntra is running a scam with return requests of products. My wife bought a blouse from Myntra and we received the product on 23rd October and then the harassment started, below are the sequence of events that took place (we have call recordings to prove it) - 1. Received product on 23rd October. 2. Placed the return request on the same day with reason "color not matching the product description". 3. No pickup happened until 28th October. 4. Contacted their customer support, they asked to cancel the original return request and re-raise it with reason "received different product all together" and attach a photo of the product. 5. Next day they rejected the return request with reason correct product delivered. 6. We contacted the customer support again, they said to raise the request again with reason "it's of poor quality". 7. Next day again they rejected the return request with reason saying their investigation team found the product to be of good quality. I fail to understand how can you decide whether the product received by customer is of good quality or not from an image, I would request Myntra to share this technology with others as well, so that we can save money and resources on running quality testing labs. 8. Now they are saying that they cannot return the product because their investigation team has rejected the request twice. If this is not scamming then what is?

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  1. Case filed

    System · 31 Oct 2026, 10:27 am

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