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Urban Company customer alleges plumber broke Rs 8,500 commode, only Rs 2,500 compensation offered

Urban CompanyPC-2026-01515Home ServicesAnonymous ·
URBAN COMPANY: YOU BROKE MY PROPERTY, NOW YOU ARE TESTING MY PATIENCE!nnYour plumber broke my Rs 8,500 commode.nnInstead of taking responsibility, your team suggested white cement and offered just Rs 2,500 in compensation.nnFIVE DAYS. MULTIPLE REPRESENTATIVES. ENDLESS PARKED CHATS. ZERO RESOLUTION. Every time I raise the issue, someone new joins, the chat gets parked, and I am left chasing your team all over again. How many times must a customer repeat the same complaint before someone at Urban Company takes accountability? I DID NOT PAY FOR A PLUMBING SERVICE TO END UP PAYING FOR YOUR PLUMBERS DAMAGE! Stop passing the buck. Stop making empty promises. Compensate me for the actual loss and resolve this immediately. @urbancompany YOUR SILENCE AND DELAYS ARE ONLY MAKING THIS WORSE.

Reference details

Damaged Item
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Compensation Offered
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Delay
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History

  1. Case filed

    System · 11 Oct 2026, 9:02 am

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