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Complaint about Sleepwell after-sales service, poor communication, and unprofessional executive behaviour

Unknown companyPC-2026-01914OtherAnonymous ·
Formal Complaint Regarding Poor After-Sales Service and Unprofessional Behaviour of Executives Dear Sleepwell Sheela Foam MENA I am writing to express my disappointment with your company's poor after-sales service, lack of transparency, negligence, and the rude and unprofessional behaviour of your executives. Despite being a reputed brand, Sleepwell has failed to meet my expectations regarding customer service and complaint handling. The behaviour of your executives has been extremely disappointing, and the lack of proper communication and transparency has made the situation even worse.They have failed to provide proper clarification. And tge executives names are Mahima Mourya, Ali and many more and the executive of Jharkhand Ritesh Gupta have done the same. As a customer, I expect respectful behaviour, clear communication, and proper after-sales support from your company. Unfortunately, my experience has been completely unsatisfactory. I request the senior management to look into this matter seriously, investigate the behaviour of the concerned executives, and take appropriate action. I also expect a proper response and a satisfactory resolution to my complaint as soon as possible. I hope Sleepwell will take this complaint seriously and ensure that such incidents do not happen again. Regards, Sourav Dey #sleepwell #NationalConsumer #CustomerService #ConsumerRights

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  1. Case filed

    System · 13 Oct 2026, 9:38 am

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