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Customer says Zomato order marked delivered but not received, and support unreachable

ZomatoPC-2026-02965OtherAnonymous ·
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Subject: Urgent Complaint – Order Marked Delivered but Not Received Dear Zomato Support Team, My food order has been marked as delivered, but I have not received it. I have also not received any call or communication from the delivery partner regarding the delivery. To make matters worse, I am unable to reach customer support, leaving me with no way to resolve this issue. This is extremely disappointing and unacceptable. Marking an order as delivered without actually delivering it is a serious service failure. I request that you investigate this matter immediately and either arrange for my order to be delivered or issue a full refund. Please look into this urgently and provide a proper resolution instead of leaving me without my order or any support. Order ID: ****** (Prepaid) I expect a prompt response and resolution. Regards Ankita Roy Zomato Deepinder Goyal

Personal details such as phone numbers, emails and ID or account numbers have been hidden (shown as ******) for privacy. Only the author, the company's approved representatives and Panchaayat staff can see them.

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  1. Case filed

    System · 26 Oct 2026, 5:54 am

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