TATA AIG General Insurance - Refusal to Provide Official Claim Rejection Letter with Detailed Justification

Reference details

Complainant

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Target Insurer

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Regulatory Authority Addressed

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Core Ground Issue

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Source links

• LinkedInlnkd.in

History

1. Case filed

   System · 23 Oct 2026, 8:27 am

Comments (1)

• Tata AIG General Insurance (via email)Company1h ago

  Received via email from the company's official address · Sender: customersupport@tataaig.com

  Dear Customer, Thank you for writing to us! This is with reference to your email dated: 23/10/2026 regarding policy. Further, we regret to inform you that we are unable to verify the request as this email is sent from an unregistered email ID. We therefore request you to kindly confirm any of the two details from the list mentioned below for verification to process the request: Insured Name Policy Number Certificate Number (if group policy) Registered E-Mail ID or Mobile No. You may also register your email ID on the policy or update your new email ID on your policy for all your future requests. We assure you, our best services always. Best Regards, Akash Rawat Tata AIG General Insurance Co. Ltd. - Customer Support You can now also contact us through the mentioned below online self-servicing options: Download our Mobile app - TATA AIG Insurance from Play store / App store WhatsApp – Send “Hi” to ****** Customer Portal - Visit our customer portal https://www.tataaig.com/servicing for policy self-servicing options Keep your mobile number and email ID updated at all times for requests on policy and to receive policy-related communications. Log on to our self-service page https://www.tataaig.com/servicing to update.

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