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Swiggy - Delivery of Wrong Burger King Order, Refund Denial, Forced Coupons & Abysmal Chat Support

SwiggyPC-2026-02513Food Delivery & Ride-hailingAnonymous ·
I want to complain about Swiggy, Sri Harsha Majety Rohit Kapoor Sanjana Shetty Avian We.Nitin Mantri. Swiggy are cheats and the most customer unresponsive company I know. The customer service team is pathetic. I had to spend more than 1 hour on chats (hold time 40 minutes), but they refuse to share a contact number to speak to someone. Wrong order from Burger King. But no refund. Just coupons. What if I do not want to order from Burger King anymore? No resolution. Mr Majety and Mr Kapoor, you folks are heading for trouble. At least have a customer helpline so that a customer can speak to someone. And not hear these mechanical responses. I was chatting with someone named Tanishka. #Pathetic #PoorCustomerService #NonResponsive #ZeroAccountability #Abysmal

Reference details

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History

  1. Case filed

    System · 19 Oct 2026, 5:06 pm

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