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Rapido - Severe Misconduct at Bengaluru Airport: Unmatched Vehicle, Forced Offline Cash Demand, Parking/Toll Fraud & Route Deviation

RapidoPC-2026-02623Food Delivery & Ride-hailingAnonymous ·
🚨 WORST EXPERIENCE WITH RAPIDO AT Bangalore International Airport Ltd! 🚨n Absolutely pathetic service and a deeply concerning experience with a Rapido cab booking at Bengaluru Airport. Here's what happened:n❌ The driver refused to come to the designated pickup point and instead went to the parking area.n❌ The moment I reached him, he took my phone and started saying, "Cancel, cancel, pvt go!"n❌ The car number did NOT match the vehicle that actually arrived.n❌ He started the ride and then demanded EXTRA MONEY.n❌ He demanded additional charges for airport parking as well.n❌ When I asked for an invoice, he casually said he would provide a handwritten one!n❌ To make matters worse, he avoided the toll road, claiming there was a gas station on the way and deliberately took a different route. WHAT KIND OF SERVICE IS THIS, RAPIDO? Is this how passengers are treated at an airport? Wrong vehicle details, pressure to cancel the booking, extra money demands, and misleading explanations about the route - this is absolutely unacceptable! I have attached the ride details and a picture showing the original car number for verification. Rapido Rapido Support — I expect a proper investigation and a clear explanation, not a generic copy-paste response. Bengaluru City Police & Bengaluru Traffic Police authorities, please look into this matter. Passenger safety, transparent pricing, and accountability cannot be taken lightly. #Rapido #Bangalore #BengaluruAirport

Reference details

Location
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Safety & Verification Issue
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Driver Coercion
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Pricing Fraud
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  1. Case filed

    System · 21 Oct 2026, 11:10 am

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