OpenComplaint

Rapido - Drivers Demanding Extra Money and Toll Charges

RapidoPC-2026-01934E-commerceAnonymous ·
Hey Rapido you need to fix something seriously. Usually I've had good experiences but at the same time I've faced some of the drivers asking extra money. I had booked a cab from Aerocity to Delhi. The charges Rs 374 reflected in app including toll. (Rs 130). The moment I sat in cab, the driver started asking me "extra/ additional toll" money Rs 100 stating it as MCD toll. This isn't the first time. I was going to airport from Delhi via Gurgaon again once I sat then driver started asking for extra toll money and argued as well. I'll and should only pay what the app reflects. If there are extra tolls etc whatever it is please rightly add it in the fare. I don't mind paying for what's right. But do something here. Your drivers are asking for extra payment. It is absolutely ridiculous and at times seems scary when it turns into an argument. Also cunningly they ask once the car starts moving. #rapido #cabdrivers #rapidodrivers #rapidocab #scam

History

  1. Case filed

    Filer · 13 Oct 2026, 12:13 pm

Comments (0)

    Log in to comment or upvote.

    More complaints about Rapido

    RapidoPC-2026-02252·

    Rapido unhygienic shared helmets causing increased hair fall, 500+ rides a year with no cleaning or sanitization, CEO ignored emails for Rs 1 disposable helmet cap solution

    I've been using Rapido bike taxi for the last 6 years. When I started, my hair density was 100%. 😔nI take 500+ rides a year, so that's 500+ helmets. And one rider's helmet goes on hundreds of different heads. Sweat, oil, dandruff, dirt, eve

    OpenComplaint0
    0
    RapidoPC-2026-01822·

    Rapido Parcel allegedly lost after ride cancellation

    A public LinkedIn post alleges that a Rapido Parcel delivery in Ludhiana was cancelled shortly after pickup, and the parcel was not received back by the pickup point. The poster says the reimbursement request was rejected despite an unresol

    OpenComplaint0
    0
    RapidoPC-2026-01819·

    Rapido Parcel allegedly lost after ride cancellation

    A public LinkedIn post alleges that a Rapido Parcel delivery in Ludhiana was cancelled shortly after pickup, and the parcel was not received back by the pickup point. The poster says the reimbursement request was rejected despite an unresol

    OpenComplaint0
    0
    RapidoPC-2026-01768·

    Rapido fare discrepancy and unresolved refund request

    A customer publicly reports being charged ₹78 for a ride they expected to cost ₹38. They state that customer support has not provided a satisfactory explanation or refund. Rapido is requested to review the fare discrepancy and clarify the o

    OpenComplaint0
    0
    RapidoPC-2026-01753·

    Rapido customer alleges auto captain demanded extra fare beyond app price, second such incident

    Rapido auto drivers scamming customers. Today, I booked a ride for Rs 77, but the captain demanded Rs 110 at my destination. I paid Rs 80, then he demanded Rs 30 more. 2nd time facing this! @rapidapp_in @rapidocare Please investigate. Ride

    OpenComplaint0
    0

    All Rapido complaints, customer care & support →